Refund policy

Damage and Refund Policy:

* If an entire order is damaged, a full refund will be issued, including the product cost, shipping, and packaging.

* For multi-item orders, refunds cover only the damaged items. (Shipping and handling are refunded only if all items are affected.)

• Single-item orders will be fully refunded if the plant arrives damaged.

 

Requesting a Refund or Replacement:

Please notify us within 48 hours of delivery:

* Email: support@grovebox.co

* Include:

* Your order number

* Clear photos of the plant(s) and packaging

* Brief description of the issue

Our team will promptly resolve your concern.

Grovebox Co. Promise

Healthy, happy plants—every box, every time.